CPU – User Interface Issue

Incident Report for NxtPort

Resolved

Dear CPU User,

We would like to inform you that the issue affecting the CPU User Interface has been resolved.

The issue occurred following the reprocessing of Customs release messages related to the incident of 30 September 2026.

We apologize for any inconvenience caused and thank you for your patience and understanding.

Kind regards,
NxtPort Support
Posted Oct 01, 2026 - 13:18 CEST

Monitoring

Dear CPU User,

We would like to inform you that the issue affecting the CPU User Interface has been resolved.

The issue occurred following the reprocessing of Customs release messages related to the incident of 30 September 2026.

We apologize for any inconvenience caused and thank you for your patience and understanding.

Kind regards,
NxtPort Support
Posted Oct 01, 2026 - 12:34 CEST

Update

We are continuing to work on a fix for this issue.
Posted Oct 01, 2026 - 12:25 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 01, 2026 - 12:25 CEST

Investigating

Dear CPU User,

We would like to inform you that we are currently experiencing an issue with the CPU User Interface.

Our team is investigating the issue.

We apologize for any inconvenience this may cause and thank you for your understanding.

Kind regards,
NxtPort Support
Posted Oct 01, 2026 - 11:20 CEST
This incident affected: Cpu PRD (User Interface).
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