All Systems Operational

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Welcome to the statuspage of NxtPort. Here you can find an overview of our services, see if there is planned maintenance scheduled or whether there is an outage ongoing. Subscribe to updates to receive this information automatically.

Cpu PRD Operational
User Interface Operational
API Operational
Notification Channels Operational
MyPoab Login Operational
Cpu Test Operational
User Interface Operational
API Operational
Notification Channels Operational
My Poab Login Operational
IRP PRD Operational
User Interface Operational
API Operational
My Poab Login Operational
Customs Operational
IRP Test Operational
User Interface Operational
API Operational
My Poab Login Operational
Customs Operational
Eclic PRD Operational
User Interface Operational
API Operational
Eclic Test Operational
User Interface Operational
API Operational
Port Voyages PRD Operational
API Operational
Port Voyages Test Operational
API Operational
Export Manifest PRD Operational
Bulkchain PRD Operational
Bulkchain Test Operational
ETA Terminal PRD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Production Environment (PRD) technical maintenance (no downtime) Oct 15, 2026 20:00-21:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Oct 12, 2026 - 09:29 CEST
Scheduled - Dear user,

In a continuous effort to maintain our applications, we will renew a certificate. No downtime is expected.

Kind regards,

NxtPort

Oct 09, 2026 - 11:17 CEST

Oct 14, 2026

No incidents reported today.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Completed - The scheduled maintenance has been completed.
Oct 8, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 07:30 CEST
Scheduled - Dear Bulkchain user,

In a continuous effort to improve the Bulkchain application, we will perform maintenance to deploy release 3.0.0.
Please find release notes https://documentation.nxtport.com/bulkchain/bulkchain-v3-0-0.

The Bulkchain application on UAT will be available during the scheduled timeframe, however some hiccups might occur.

Kind regards,

NxtPort

Oct 7, 17:01 CEST

Oct 7, 2026

Completed - The scheduled maintenance has been completed.
Oct 7, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 CEST
Scheduled - Dear user,

In a continuous effort to maintain our applications, we will renew a certificate. No downtime is expected.

Kind regards,

NxtPort

Sep 29, 12:03 CEST

Oct 6, 2026

Resolved - This incident has been resolved.
Oct 6, 07:56 CEST
Monitoring - Dear User,

We would like to inform you that ICT Customs has performed a rollback in IDMS.

As of 16:30, new IDMS messages are being processed and the release messages will be sent.

Regarding the backlog of messages, we are currently awaiting a report from the Customs Authority.

Kind regards,
NxtPort Support

Sep 30, 18:19 CEST
Identified - Dear IRP User,

ICT Customs has identified the root cause of this issue and is working to resolve this as soon as possible.

We remain in close contact with their team and will keep you informed of any further developments and progress.

Thank you for your patience and understanding.

Kind regards,

IRP Team

Sep 30, 17:00 CEST
Investigating - Dear IRP User,

We have been informed of latency issues at the Customs Authority impacting the delivery of customs messages.

This issue occurred since 30/9/2026 11:00 AM

The issue has been escalated to the Customs Authority, they are currently conducting an investigation.

Regards,

Nxtport

Sep 30, 13:02 CEST

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Resolved - Dear CPU User,

We would like to inform you that the issue affecting the CPU User Interface has been resolved.

The issue occurred following the reprocessing of Customs release messages related to the incident of 30 September 2026.

We apologize for any inconvenience caused and thank you for your patience and understanding.

Kind regards,
NxtPort Support

Oct 1, 13:18 CEST
Monitoring - Dear CPU User,

We would like to inform you that the issue affecting the CPU User Interface has been resolved.

The issue occurred following the reprocessing of Customs release messages related to the incident of 30 September 2026.

We apologize for any inconvenience caused and thank you for your patience and understanding.

Kind regards,
NxtPort Support

Oct 1, 12:34 CEST
Update - We are continuing to work on a fix for this issue.
Oct 1, 12:25 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 1, 12:25 CEST
Investigating - Dear CPU User,

We would like to inform you that we are currently experiencing an issue with the CPU User Interface.

Our team is investigating the issue.

We apologize for any inconvenience this may cause and thank you for your understanding.

Kind regards,
NxtPort Support

Oct 1, 11:20 CEST

Sep 30, 2026