NxtPort Statuspage
Outage NxtPort console on UAT
Update - We are continuing to monitor for any further issues.
Apr 15, 2024 - 16:32 CEST
Update - We are continuing to monitor for any further issues.
Apr 11, 2024 - 16:13 CEST
Update - We are continuing to monitor for any further issues.
Apr 03, 2024 - 09:00 CEST
Update - We are continuing to monitor for any further issues.
Mar 28, 2024 - 14:35 CET
Update - We are continuing to monitor for any further issues.
Mar 27, 2024 - 16:37 CET
Update - We are continuing to monitor for any further issues.
Mar 27, 2024 - 10:00 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 2024 - 09:19 CET
Investigating - Dear customer,

We're experiencing some issues with the NxtPort console on our test environment (UAT), our teams are currently investigating and trying to resolve the issue.

We'll keep you updated on the progress.

Our apologies for the inconvenience.

Kind regards,

NxtPort Support
Mar 26, 2024 - 17:27 CET

About This Site

Welcome to the statuspage of NxtPort. Here you can find an overview of our services, see if there is planned maintenance scheduled or whether there is an outage ongoing. Subscribe to updates to receive this information automatically.

Uptime over the past 90 days. View historical uptime.
Certified Pick up Production Environment ? Operational
90 days ago
99.94 % uptime
Today
CPu User Interface Operational
90 days ago
99.96 % uptime
Today
CPu API Operational
90 days ago
99.91 % uptime
Today
C-point login Operational
90 days ago
99.96 % uptime
Today
Certified Pick up Test Environment Operational
90 days ago
99.69 % uptime
Today
CPu User Interface UAT Operational
90 days ago
99.69 % uptime
Today
CPu API UAT Operational
90 days ago
99.69 % uptime
Today
C-point Login Acceptatie Operational
90 days ago
99.69 % uptime
Today
NxtPort platform general services Under Maintenance
Login / Register ? Operational
Console PRD ? Operational
Notifications PRD Operational
Console UAT ? Under Maintenance
Notifications UAT Operational
Website ? Operational
Import Consignment PRD Operational
Port Voyages PRD Operational
Bulkchain PRD Operational
Export Manifest PRD Operational
ETA Terminal PRD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
CPu Production Environment unavailable due to maintenance 3.15.0 Apr 21, 2024 20:00-22:00 CEST
Dear CPu user,

In a continuous effort to improve the Certified Pick up application, we will perform maintenance.

The CPu application will therefore be unavailable during the scheduled timeframe.

More information on new features and bug fixes in our Release Notes: https://documentation.nxtport.com/certified-pickup/release-notes

Our apologies for the inconvenience.

Kind regards,

NxtPort
Posted on Apr 03, 2024 - 09:58 CEST
CPu Production Environment unavailable due to maintenance 3.16.0 May 5, 2024 20:00-22:00 CEST
Dear CPu user,

In a continuous effort to improve the Certified Pick up application, we will perform maintenance.

The CPu application will therefore be unavailable during the scheduled timeframe.

More information on new features and bug fixes in our Release Notes: https://documentation.nxtport.com/certified-pickup/release-notes

Our apologies for the inconvenience.

Kind regards,

NxtPort
Posted on Apr 03, 2024 - 10:00 CEST
Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Notifications Issue on PRD
Resolved - This incident has been resolved.
Apr 16, 20:40 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 19:12 CEST
Investigating - Dear,

We are currently experiencing issues with "Notifications" delivery.
We are investigating it and we will update as soon as we have more information.

Sincere apologies for the inconvenience.

Kind regards,
The NxtPort Team.
Apr 16, 18:23 CEST
Postponed: Security Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 13:00 CEST
Scheduled - Dear CPu user,

The security upgrade on PRD planned for 16th of April 2024 had been postponed. IP addresses as mentioned on: https://documentation.nxtport.com/certified-pickup/getting-started-with-the-api-integration#GettingStartedwiththeAPIintegration-2.5IPaddresses will be used until further notice.

A new date for the security upgrade on PRD will be communicated.

Any questions can be addressed to support@nxtport.com.

Kind regards,

Team NxtPort
Apr 15, 18:22 CEST
CPu Test Environment (UAT) unavailable due to maintenance 3.16.0
Completed - The scheduled maintenance has been completed.
Apr 16, 12:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 11:00 CEST
Scheduled - Dear CPu user,

In a continuous effort to improve the Certified Pick up application, we will perform some maintenance.

The CPu application will therefore be unavailable during the scheduled timeframe.

More information in our Release Notes: https://documentation.nxtport.com/certified-pickup/release-notes

Our apologies for the inconvenience.

Kind regards,

NxtPort
Apr 16, 09:31 CEST
Apr 15, 2024

Unresolved incident: Outage NxtPort console on UAT.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Bulkchain and Import Consigment not reachable
Resolved - This incident has been resolved.
Apr 11, 19:08 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 18:49 CEST
Investigating - Dear,

We are currently experiencing issues with "Bulkchain" and "Import Consigment" .
We are investigating it and we will update as soon as we have more information.

Sincere apologies for the inconvenience.

Regards,
The NxtPort Team.
Apr 11, 17:16 CEST
CPU API connection issues
Resolved - This incident has been resolved.
Apr 11, 19:08 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 18:49 CEST
Investigating - Dear,

We are currently experiencing issues with "CPU API Connection"
We are investigating it and we will update as soon as we have more information.

Sincere apologies for the inconvenience.

Regards,
The NxtPort Team.
Apr 11, 17:46 CEST
Bulkchain Application not reachable
Resolved - This incident has been resolved.
Apr 11, 16:12 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 15:35 CEST
Investigating - Dear,

We are currently experiencing issues with "Bulkchain" .
We are investigating it and we will update as soon as we have more information.

Sincere apologies for the inconvenience.

Regards,
The NxtPort Team.
Apr 11, 09:57 CEST
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Login Issue for all Nxt Port Applications
Resolved - Dear user,

There's was an issue with our platform (Login issues) between 12h35 and 13h15.

Our apologies for any inconvenience.

Kind regards,

Team NxtPort
Apr 8, 13:00 CEST
Issue Old Experience User Interface
Resolved - This incident has been resolved.
Apr 8, 12:28 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 12:18 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 8, 12:13 CEST
Investigating - Dear user,

There's an issue with the old Experience of the CPU user Interface.

Our apologies for any inconvenience.

Kind regards,

Team NxtPort
Apr 8, 09:35 CEST
Customs control messages not received from Customs Authority
Resolved - This incident has been resolved.
Apr 8, 11:27 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 09:27 CEST
Investigating - Dear user,

There's an issue with Customs control messages from PLDA and NCTS. As a result, Customs light in CPu can not be updated to "FAVV" or "documentary control". Customs Authority confirmed the control messages are currently not sent and is investigating this issue.
If relevant, the overrule Customs light feature can be used to unblock a container.

Other messages such as CCRM or NGPS are not impacted.

Our apologies for any inconvenience.

Kind regards,

Team NxtPort
Mar 29, 16:36 CET
Apr 7, 2024
CPu Production Environment unavailable due to maintenance 3.14.0
Completed - The scheduled maintenance has been completed.
Apr 7, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 18:00 CEST
Scheduled - Dear CPu user,

In a continuous effort to improve the Certified Pick up application, we will perform some maintenance.

The CPu application will therefore be unavailable during the scheduled timeframe.

More information in our Release Notes: https://documentation.nxtport.com/certified-pickup/release-notes

Our apologies for the inconvenience.

Kind regards,

NxtPort
Apr 4, 11:42 CEST
Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
CPu Test Environment (UAT) unavailable due to maintenance 3.15.0
Completed - The scheduled maintenance has been completed.
Apr 4, 11:40 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 11:00 CEST
Scheduled - Dear CPu user,

In a continuous effort to improve the Certified Pick up application, we will perform some maintenance.

The CPu application will therefore be unavailable during the scheduled timeframe.

More information in our Release Notes: https://documentation.nxtport.com/certified-pickup/release-notes

Our apologies for the inconvenience.

Kind regards,

NxtPort
Apr 4, 10:30 CEST
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